1. What happens when you start a form and then click “Finish later”?

2. Link Expiration Notices: The link to the DocuSign form that is provided in the email notification message expires quickly - after 5 clicks or 48 hours. (This is for security purposes) However, the first time you or your faculty member click on an expired link it will auto send a new email notification and present a page advising that the link has expired and that a new notification has been sent.

Subsequent attempts to access an expired link will lead to a page where you can request "Send new link." When clicked, this will send a new notification with a fresh link to the email address entered by the coordinator. Alternatively, the user can sign into DocuSign via Single Sign-On and view the document there without needing to request a new link (this is only possible if the user logs in using his/her active directory @ucsd email address).

3. Clarification on entering email addresses:

4. Clarification on Final Report Form vs Dissertation/Thesis Signature page (JDP students only)

5. Direct access to DocuSign for required faculty signatures

6. Alternative Signing Method Security Code Access (https://support.docusign.com/en/articles/Alternative-Signing-Method-Security-Code-Access)

When you receive an email inviting you to electronically sign a DocuSign document, a 33-character alphanumeric security code appears at the bottom of the email. This string of letters and numbers is a unique ID for the document you received. Use this code to get the document to sign, save, and print.

Note: You CANNOT access the document by entering this string in a search bar. You must go to the DocuSign website and click the Access Documents link.

To use the security code

  1. Go to www.docusign.com.
  2. At the top of the page, click Access Documents.
     Access Document Link
  3. Copy the security code from the email and paste into the Security Code text box, and click GO.

The document associated with this unique ID opens. You can now sign, download and save, print, and perform "More" actions on the document, depending on the permissions the sender has given you.

Additional resources on DocuSign can be found at the links below.

Regarding the expiration of links: https://support.docusign.com/en/articles/Do-envelope-notification-emails-expire

The quick expiration of the links is a security measure. To extend the expiration we would need to implement user authentication measures which would require faculty to authenticate themselves via phone, SMS, or SSO login. We did not want to implement this additional barrier to accessing the forms. https://support.docusign.com/en/guides/ndse-user-guide-recipient-authentication